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Privacy Policy

A legal disclaimer

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, billing information, identification documents (if required for financial services).

  • Business Information: Business name, service offerings, pricing, location, employee details, and other business-related information you choose to provide.

  • Usage Data: Log data, IP addresses, device information, browser type, interactions with our website or app.

  • Payment Information: Card details and banking information processed securely via third-party providers.

  • Marketing & Communication Data: Preferences for receiving updates, marketing, and service offers.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our scheduling and subscription services.

  • Verify identity and process payments.

  • Communicate with you regarding account activity, support, and updates.

  • Offer additional products, services, or financial solutions (including loans, credit, or insurance products) that may be relevant to your business.

  • Act as an introducer or broker, where we may connect you with third-party financial providers and receive a commission or referral fee.

  • Ensure compliance with legal, regulatory, and fraud prevention requirements.

  • Conduct internal analytics and improve user experience.

3. Data Sharing & Disclosure

We may share your data with:

  • Service Providers: Payment processors, IT support, analytics providers, marketing platforms.

  • Business Partners: Where you consent, we may introduce you to third-party services, including financial products or business tools, for which we may receive a fee.

  • Legal & Regulatory Authorities: When required to comply with law, regulation, or court order.

  • Mergers & Acquisitions: In the event of a business sale, merger, or restructuring.

We will never sell your personal data to third parties.

4. Legal Basis for Processing (GDPR Compliance)

We process your data based on:

  • Contractual necessity – to provide services you sign up for.

  • Legitimate interests – for business improvement, fraud prevention, and offering relevant services.

  • Consent – for marketing communications and optional services.

  • Legal obligations – to comply with financial or regulatory requirements.

5. Data Retention

We keep your data only as long as necessary for the purposes outlined in this policy, unless longer retention is required by law or regulation.

6. Your Rights (UK & EU Residents)

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your data (subject to legal and contractual obligations).

  • Restrict or object to processing.

  • Withdraw consent for marketing at any time.

  • Request data portability.

To exercise your rights, contact us at: [Insert Email].

7. Data Security

We implement appropriate technical and organisational measures to protect your data against loss, theft, misuse, or unauthorised access.

8. Marketing & Communications

We may send you promotional emails or communications about SubSeat services or third-party offerings relevant to your business. You can opt out at any time via unsubscribe links or by contacting us.

9. Financial Introductions & Broker Services

SubSeat may act as an introducer or broker for financial services (such as loans, credit, or business insurance). If you express interest, we may share your details with regulated financial providers. We may earn a commission or referral fee when doing so. You will always be informed if your data is shared in this way.

10. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage cookie settings in your browser.

11. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect data from minors.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

SubSeat
Email: Hello@subseat.com
Address: 

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